Order Cancellation

Orders can be cancelled within 24 hours of placement, provided the order has not been shipped. To cancel an order, please contact our customer service team immediately.

Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, we offer the following refund options:

• Full refund if the product arrives damaged or defective
• Refund must be requested within 7 days of delivery
• Product must be unused and in its original packaging
• Shipping costs are non-refundable

Refund Process

Once we receive your return:

• We will inspect the product within 48 hours
• You will receive an email confirming your refund
• Refund will be processed to your original payment method
• Please allow 5-7 business days for the refund to appear in your account

Contact Us

If you have any questions about our refund policy, please contact us:

Email: support@theframedarchive.com